As business ramps up in the holiday shopping season, we’d like to urge all of our customers to place orders as early as is practical. Our Retailer Services Website is available 24/7 and orders placed there drop into the order queue in the order received. Although we strive to fill every order same day, some carryover may occur during the holidays. We’d also like to encourage you to place orders more frequently to allow for a steadier flow of product into your store and avoid potential delays that can happen with larger orders.

In addition, please take note of our recent updates to the website allowing stores in any location to place an order for products that may only be stocked at our larger warehouse facilities. Items not stocked at a particular website are marked with an "X" on the availability screen. Your Alliance Account Associate would be happy to help with any questions you may have on filling those items and any backfill needs from alternate warehouses.

Finally, if you need to reach your rep for a quick question, please feel free to use phone, email, or our Retailer Services chat module – we want to keep you informed and aware of the movement of your order!